Last Updated: 30 Oct 2024

At Pawan Hospital, we strive to provide prompt and efficient healthcare services. To ensure the best experience for all our patients, we have established the following Appointment and Cancellation Policy. Please read it carefully to understand our procedures.

1. Appointment Scheduling

• Booking: Appointments can be scheduled via our website, phone, or by visiting the hospital. We encourage you to book in advance to secure your preferred date and time.

• Confirmation: Once your appointment is booked, you will receive a confirmation via email or SMS. Please verify the details and contact us if you need any adjustments.

• Required Information: To schedule an appointment, please provide your full name, contact information, and relevant medical details to help us prepare for your visit.

2. Arrival and Check-In

• Arrival Time: We recommend arriving at least 15 minutes prior to your scheduled appointment to complete any necessary paperwork.

• Late Arrival: If you arrive late, we will do our best to accommodate you; however, please understand that your appointment may need to be rescheduled depending on the day’s schedule.

3. Rescheduling Appointments

• Rescheduling Requests: If you need to reschedule, please contact us at least 24 hours in advance. We will try to accommodate your preferred date and time-based on availability.

• Multiple Reschedules: Excessive rescheduling may affect future appointment bookings. We appreciate your cooperation in keeping your scheduled appointment.

4. Cancellation Policy

• Advance Notice: To cancel an appointment, please inform us at least 24 hours before the scheduled time. You can cancel by calling our office or by using the online cancellation option available on our website.

• No-Show Policy: If you miss an appointment without prior notice ("no-show"), we may apply a no-show fee. Repeated no-shows could result in limitations on booking future appointments.

• Emergency Cancellations: We understand that emergencies arise. In such cases, please contact us as soon as possible to discuss alternative arrangements.

5. Cancellation Fees

• Standard Cancellations: Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.

• Waivers: In certain cases, such as emergencies or unforeseen circumstances, we may waive cancellation fees. Please contact our office to discuss your situation.

6. Refunds and Payment Policy

• Prepaid Appointments: If you have prepaid for an appointment, refunds for cancellations made with sufficient notice will be processed within [5-10] business days.

• Payment Options: We accept various payment methods, including credit/debit cards, cash, and online payment options. For further details on payment, please refer to our Payment Policy.

7. Contact for Cancellations and Rescheduling

• For cancellations, rescheduling, or other appointment-related inquiries, please contact us at:

Pawan Hospital
Address: 27, Govindpuri East, New Ramgarh mode, Amer Road, Jaipur, Rajasthan, 302002
Email: pawan.hospital@yahoo.in
Phone: +91-70148-73533, +91-141-2630009

By scheduling an appointment with Pawan Hospital, you agree to comply with the terms of this Appointment & Cancellation Policy. We appreciate your understanding and cooperation in helping us provide effective and timely healthcare services.